Customer Services

In our FAQ you will find answers to most things related to our business. It can be about everything from opening hours, gift cards, shopping cards, complaints, guarantees for accommodation and how to get here. You can also use our search function here on the website. Should you not find the answer to your question, you are most welcome to contact us, and we will help you.

Common questions

Yes, but we have a limited number of shopping trolleys with baby seats to borrow. Contact one of our security or customer service staff when you arrive and they will help you. If all our trolleys have been borrowed, it is possible to put your name on a waiting list and we will contact you when one becomes available
Yes, but we have a limited number of wheelchairs to borrow. To borrow a wheelchair, contact one of our security or customer service staff when you arrive and they will help you. If all our wheelchairs have been borrowed, it is possible to put your name on a waiting list and we will contact you when one becomes available
We have the most customers in the summer from week 28 to 33 and in the autumn from week 38 to 50. We also tend to receive additional customer traffic on bridge days, for example, around public holidays such as Ascension Day.
We have low season in our store between weeks 1 and 10, so if you visit us then you will avoid the crowd
To our FAQ

Gekås

Questions and information regarding the department store.

+46 346 - 375 00

Gekås Village

Question and information regarding bookings, accomodations and camping.

+46 346 - 375 00