Common questions

Yes, but we have a limited number of shopping trolleys with baby seats to borrow. Contact one of our security or customer service staff when you arrive and they will help you. If all our trolleys have been borrowed, it is possible to put your name on a waiting list and we will contact you when one becomes available
Yes, but we have a limited number of wheelchairs to borrow. To borrow a wheelchair, contact one of our security or customer service staff when you arrive and they will help you. If all our wheelchairs have been borrowed, it is possible to put your name on a waiting list and we will contact you when one becomes available
We have the most customers in the summer from week 28 to 33 and in the autumn from week 38 to 50. We also tend to receive additional customer traffic on bridge days, for example, around public holidays such as Ascension Day.
We have low season in our store between weeks 1 and 10, so if you visit us then you will avoid the crowd
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